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Returns at goods receipt

Returns are goods which have been sent back by the customer for various reasons such as quality defects.

Returns at goods receipt

When a customer order is shipped, PROLAG®World creates a purchase order in the background (for a potential return) with the order type return. When a customer order is shipped, PROLAG®World creates a purchase order in the background (for a potential return) with the order type return. A returns notification is created based on the information in the goods issue order. When the return arrives at the receiving area, the items are taken from the history. The advantage of this is that returns can be processed quickly, and it is always clear which incoming goods are returns and which are supplier orders

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